V23 / Phosphor terminal

Build assistants like infrastructure, not copy decks.

For technical buyers who want to see the architecture before the pitch: retrieval, tools, evals, and handoff — wired and logged.

Request architecture review cat stack.md

fbmhdl@prod assistant status

channels     web · whatsapp · voice
retrieval    policy corpus + order state
tools        5 scoped · 2 require auth · 1 human gate
evals        847 golden paths · last run 2m ago
handoff      CRM ticket + transcript + intent log

status: production ready

Modules

Each layer has an owner, a test suite, and a rollback path.

mod.retrieval

Ground truth

Your docs, policies, and live state — not the open internet.

index: v2.4 · 12k chunks

mod.tools

Typed actions

Every call validated, permissioned, and written to the audit log.

schema: openapi · 5 endpoints

mod.evals

Release gate

Regression checks run before any meaningful prompt or model change.

suite: 847 cases · ci: pass

mod.handoff

Human path

Escalations arrive with intent, context, and attempted actions.

target: zendesk · sla: 4h

  [user] ──► [intent] ──► [retrieve] ──► [respond]
                │              │
                └──► [tool] ───┘──► [audit]
                │
                └──► [human] ──► [ticket]

live

ABC Parcel

Full stack in production: retrieval, tools, evals, handoff.

live

Banking Assistant

Regulated perimeter with auth gates and conservative tool scope.

Architecture brief

Paste your stack diagram or describe the systems we need to touch.

Short brief is fine. We reply within one working day with fit, next steps, and any risks we can already see.

Email: hi@fbmhdl.com
Phone / WhatsApp: +44 7783 990485
Office: 182-184 High Street North, London E6 2JA