fbmhdl/conversational-ai · main · Q3-2026-bookings

We build conversational AI
in code, not no-code.

LLM-powered assistants for support, internal ops, and regulated workflows. We write the assistant as software in your stack, push to your repository, and hand you the keys.

start_project() see live demos

assistants/abc-parcel/index.ts

// 60 lines is enough for a production assistant.
// the rest is integrations, evals, and guardrails.

import { Assistant, channels, tools } from '@fbmhdl/sdk';
import { trackParcel, rescheduleDelivery } from './tools';
import { kb } from './knowledge-base';

export default new Assistant({
  name: 'ABC Parcel Support',
  model: 'claude-sonnet-4-6',

  channels: [
    channels.whatsapp({ phoneId: process.env.WA_PHONE_ID }),
    channels.web({ origins: ['abc.com'] }),
    channels.voice({ provider: 'twilio' }),
  ],

  tools: [trackParcel, rescheduleDelivery],
  knowledge: kb,

  guardrails: {
    handoffOn: ['claim', 'lost-parcel', 'legal'],
    scrubPII: true,
    auditAll: true,
    maxTokens: 2048,
  },
});

capabilities

Three things, done in code.

01_customer-facing

support assistants

Support, account questions, order tracking. Deployed to web, WhatsApp, Messenger, Telegram, voice, or your mobile apps.

02_internal

internal copilots

Domain-trained agents connected to your CRM, ticketing, knowledge base, and APIs. Audit trail and RBAC included.

03_integration

rollout work

Telephony, payments, identity, evals, logging. The middle layer most projects skip.

stack

Boring on purpose. Stable for years.

package.json

{
  "dependencies": {
    "@anthropic-ai/sdk": "^0.30",
    "openai": "^4.0",
    "@fbmhdl/sdk": "^2.1",
    "hono": "^4.0",
    "drizzle-orm": "^0.30",
    "twilio": "^4.0",
    "zod": "^3.22"
  }}

deploy.sh

# your infra. your repo. your domain.
$ git push origin main
$ bun run evals
  ✓ 142 passed (2.4s)
$ bun run deploy:prod
  → built · pushed · live
  → https://your-domain.com

# no platform tax. no recurring "ai seat" fees.
# you own the repo. you can fork us out tomorrow.